Europe’s No1 medical device distributor offering sales, marketing and technical services solutions for many of the world’s leading healthcare equipment manufacturers.
The HC21 Group of companies
The HC21 Group of companies
Healthcare 21 Group exists to improve and support healthcare outcomes and customer relationships through our Partners’ innovative products, services and solutions
Our Partners trust us to be their Gold-standard outsourced sales and marketing team, driving campaigns and sales tailored to their business objectives. Through 5 dedicated customer service centres and a team of almost 125 specialist sales & marketing professionals, we help drive your profitability whilst your clients enjoy unprecedented customer care.
HC21 delivers value to each of our Partners by taking care of the complete sales distribution process, from the point of order to delivery, and everything in between including servicing and maintenance. This includes sophisticated asset-tracking tools, real-time data sharing and same-day delivery options right through to end of life.
Our engineers are market leaders in the field of service and repair of a huge inventory of medical products. Each of them receives fully-accredited and specific training from the manufacturers of HC21 products and are experts in the latest service and repair technologies and processes.
At HC21, we nurture and take great pride of our deepening and expanding partnership network comprising the world’s top healthcare manufacturers and solution providers. We exist for their success and welcome new partners into Europe’s premier healthcare product distribution network.
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Over many years of partnership, with some of the largest medical device companies in the world, we have built a reputation for both large and small product portfolio transitions. We have extensive experience with the legal, regulatory, contractual and HR processes, including contract novation and TUPE of staff , in the transfer from both direct and in-direct operations.
Aquilant has been a reliable, capable and very knowledgeable partner for us for many years. Our cooperation is characterized by mutual trust and we appreciate above all the professionalism of the entire Aquilant team, especially when dealing with complex and challenging customer situations.
Thilo Lemke, Sales Manager Europe,
optimed Medizinische Instrumente GmbH
Fujifilm has partnered with Aquilant/Healthcare 21 in the UK market for over 20 years and they provide detailed local market insight and a well-resourced, highly skilled sales, marketing and service function that has allowed us to support customers and grow our market share, in an often challenging and complex healthcare environment. They are positioned as a highly valued strategic partner in our plans for European growth due to their expertise, integrity and passion.
Takemasa Kojima, Fujifilm European Medical Systems
Our business collaboration with Healthcare 21 has enabled Allergan to focus activity to our Plastic & Regenerative Medicine portfolio through a dedicated sales and customer support programme. Despite the challenges of a highly volatile market, Healthcare 21’s commitment to partnership and tenacity to get the job done has been exemplary.
Barry Cawley, Surgical Aesthetics & Recon Sales Manager UK&IE
A big thank you goes from our side to all from Aquilant/Healthcare 21 for keeping the focus high on customers and patients, to give them the healthcare they deserve in this critical period.
It’s a perfect match to our promise, Together, improving life.
David Serafini, European Distribution Manager
Cardinal Health’s product solutions cover a diverse range of medical devices and consumables that serve our customers across all hospital departments and specialities. In deciding our business partner for the Republic of Ireland and Northern Ireland, we had to find an organisation that would reflect our values and professionalism and ultimately have you, our customer as the focus of their operation. We found this partner in Healthcare 21. Cardinal Health and Healthcare 21 have partnered together since 2011, building together to be the number 1 provider to the healthcare industry and putting the patient at the forefront of all we do.
David Oakes, Sales and Marketing Director, UK
Medtronic has a strong partnership with Healthcare 21 built on decades of trust and collaboration. Making healthcare better is Medtronic’s key priority and we believe by engaging with Healthcare 21 we can be confident our customers, both in the Irish and UK markets, will receive a high level of support. Healthcare 21‘s knowledge of the Irish and UK market is exceptional – they consistently provide “best in class” logistics, customer services, clinical education alongside sales and marketing.
Stephanie Barlow, Marketing Manager, MITG UK & Ireland
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