Quality and Regulatory Excellence

The Healthcare 21 legal, quality and compliance team focuses on driving a culture of quality throughout the group. This commitment is championed by the senior leadership team and is explicitly prioritised across all areas of the business.

A dedicated quality team operates from main sites across the UK and Republic of Ireland, ensuring local expertise and oversight.

Healthcare 21 has implemented Good Distribution Practice (GDP) and maintains certified compliance across various locations for the following standards:
ISO 9001:2015 (Quality Management)
ISO 13485:2016 (Medical Devices)
ISO 14001:2015 (Environmental Management)
ISO 27001:2022 (Information Security)

The company also maintains pharmaceutical wholesale licenses from the HPRA in the Republic of Ireland.Mandatory Reporting

For any Pharmacovigilance (PV), Adverse Events (AEs), or Adverse Drug Reactions (ADRs), please notify Healthcare 21 via the following channels:
Email: compliance@hc21.group
Phone: 01-7749751
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