Why partner with us?
It’s simple – we can work with you to drive improved sales, market penetration and profitability in existing and new markets.
In addition, you will benefit from the same services already being realised by almost 100 of the world’s leading healthcare manufacturers. These benefits include world class sales and marketing support, distribution and tracking and comprehensive service and repair programmes.
At Healthcare 21, we nurture and take great pride of our deepening and expanding partnership network comprising the world’s top healthcare manufacturers and solution providers.
We exist for their success and welcome new partners into Europe’s premier healthcare product distribution network.
Improving Outcomes
Portfolio Lifecycle Management
Managing the longevity and relevance of medical device and healthcare consumable products, as they move along the lifecycle curve, is a skill.
The healthcare environment is ever changing and fast paced, so to maximise pricing and margin, it’s key to reinvigorate declining product portfolios. It’s what we’re good at, and expert in delivering.
Supply Chain Rationalisation
One invoice, one shipment, once a month – simple and streamlined.
Transfer a direct to market product portfolio to us for significant impact on your supply chain and associated costs. We trade with every UK, Irish, German and Austrian Hospital and have the infrastructure in place – from logistics to customer services – to ensure we can take your med-tech product portfolio further.
Salesforce Optimisation
In-market sales teams, sales managers and marketing personnel are an expensive but necessary resource. Typically, they gravitate towards and focus on products that are new, innovative and high margin.
We can release their time, so they can fully concentrate on these products whilst we manage your less attractive but still high revenue portfolios.
Guaranteed Revenues and Margin
As a large, financially strong, pan-European company, Healthcare 21 has scale.
We have the capacity to guarantee our new and existing partners’ pre-agreed and consistent monthly, quarterly or annual orders. This means our partners can benefit from assured, long-term revenue streams and margin.
Experience
Over many years of partnership with some of the largest medical device companies in the world, we have built a reputation for both large and small product portfolio transitions.
We have extensive experience with legal, regulatory, contractual and HR processes, including contract novation and TUPE of staff, in the transfer from both direct and indirect operations.
Dedicated Customer Service Centres
Service & Engineering Centres
Covering UK and Irish regions
Specialist Sales Teams
Consisting of 100+ sales people
Supported Customers
Across 30 therapeutic areas
What to Expect
Logistics & Distribution
Delivering excellence in logistics and distribution across Europe for our partners
Extensive logistic solutions and lean distribution networks across Ireland, UK and Europe ensure optimum level supply chain integrity, robust infrastructure, dynamic support teams and market leading equipment. We provide value-added services to meet operational, strategic and customer service-related goals, anytime, anywhere.
Sales & Marketing
Sales and marketing success through expertise and experience
A wealth of strategic insight, built from years of industry experience and marketplace know how has enabled us to develop an expertise and reputation via our multiple direct and dedicated in-field sales teams, inside sales operations and marketing group specialising in each therapeutic area. Added to that our commitment to on-demand and efficient business support services ensures long term relationships with HCP’s.
Asset Management
Managing assets with traceability through product lifecycle
Maximising potential, performance, security and value of your product portfolio through enterprise wide asset tracking for data collection and analysis on whole product life cycle establishing accurate value and quality management. Decontamination and service history management provides invaluable insights to inform future purchasing and product development decisions.
Service & Engineering
Substantive service & engineering operations to support the largest of partners
Operating five service and engineering sites across the UK & Ireland, we provide service, repair and decontamination for partner products and 3rd party servicing for companies without European facilities. Data driven service to deliver optimum efficiency, minimise down time, ensure safety of all products and transform management of the supply chain.
Insight & Consultancy
Providing experience and insight to deliver success in entering new markets
Advice on ‘best practice’ approach, providing lessons learned and exercising proven expertise to formulate smart, effective and sustainable solutions. Whether it be go-to-market and product launch support or assisting with funding, financial, regulatory or legal affairs, acquisitions and merger integration and product development – we can help. Strategic experience and strong analytical frame work to help unlock growth and unleash potential.
Our Partners
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Partner Testimonials
optimed
Aquilant has been a reliable, capable and very knowledgeable partner for us for many years. Our cooperation is characterized by mutual trust and we appreciate above all the professionalism of the entire Aquilant team, especially when dealing with complex and challenging customer situations.
Thilo Lemke, Sales Manager Europe,
optimed Medizinische Instrumente GmbH
Fujifilm
Fujifilm has partnered with Aquilant/Healthcare 21 in the UK market for over 20 years and they provide detailed local market insight and a well-resourced, highly skilled sales, marketing and service function that has allowed us to support customers and grow our market share, in an often challenging and complex healthcare environment. They are positioned as a highly valued strategic partner in our plans for European growth due to their expertise, integrity and passion.
Takemasa Kojima, Fujifilm European Medical Systems
Allergan
Our business collaboration with Healthcare 21 has enabled Allergan to focus activity to our Plastic & Regenerative Medicine portfolio through a dedicated sales and customer support programme. Despite the challenges of a highly volatile market, Healthcare 21’s commitment to partnership and tenacity to get the job done has been exemplary.
Barry Cawley, Surgical Aesthetics & Recon Sales Manager UK&IE
W. L. Gore & Associati S.r.l.
A big thank you goes from our side to all from Aquilant/Healthcare 21 for keeping the focus high on customers and patients, to give them the healthcare they deserve in this critical period.
It’s a perfect match to our promise, Together, improving life.
David Serafini, European Distribution Manager
Cardinal Health
Cardinal Health’s product solutions cover a diverse range of medical devices and consumables that serve our customers across all hospital departments and specialities. In deciding our business partner for the Republic of Ireland and Northern Ireland, we had to find an organisation that would reflect our values and professionalism and ultimately have you, our customer as the focus of their operation. We found this partner in Healthcare 21. Cardinal Health and Healthcare 21 have partnered together since 2011, building together to be the number 1 provider to the healthcare industry and putting the patient at the forefront of all we do.
David Oakes, Sales and Marketing Director, UK
Medtronic
Medtronic has a strong partnership with Healthcare 21 built on decades of trust and collaboration. Making healthcare better is Medtronic’s key priority and we believe by engaging with Healthcare 21 we can be confident our customers, both in the Irish and UK markets, will receive a high level of support. Healthcare 21‘s knowledge of the Irish and UK market is exceptional – they consistently provide “best in class” logistics, customer services, clinical education alongside sales and marketing.
Stephanie Barlow, Marketing Manager, MITG UK & Ireland
